St. Mary’s provides many facilities and services for all students. Some apply only to those students who live in the residence halls or suites, some apply to those in the townhouses and apartments, and some apply to all students in College-sponsored housing. These services and facilities are outlined below.
Expanded Housing
Extermination
Extermination services are available through Maintenance. Requests for extermination of pests should be given to your RA or RHC. Normally, these requests will be handled within a two-week period. Here are a few hints for discouraging pests.
- Keep food and other perishable items in containers with lids that seal tightly.
- Roaches are attracted to newspapers and brown paper bags. Do not keep piles of paper or bags in your room, suite, or townhouse.
- Ants are attracted to beverage spills, etc. Clean spills immediately with soap and hot water.
Laundry Facilities
Laundry facilities are located in each residence area: the first floor of each traditional hall, the second floor of Calvert Hall, in the common buildings in Lewis Quad and Waring Commons, and in DPC for those living in the townhouses. All machines start by simply selecting the cycle type and pressing start. St. Mary’s participates in the “LaundryView” program, which means that students can check the availability of washers and dryers online and receive text message notification when their laundry is done.LaundryView
Our laundry services are provided by ASI/Mac-Gray. All residents are responsible for the condition of the laundry room. Billing for damage to this area will be initiated when appropriate and necessary. Please be considerate of other students who need to use the machines; do not leave laundry sitting in them. Generally, machines get used heavily during the evening hours, so you might consider doing laundry during the early morning hours if possible. Please refrain from over-filling the machines as this will reduce their ability to properly wash and dry your clothes. Tampering with the machines will result in breakdowns, and fewer machines will be available for use. These machines use strong electrical currents that may be dangerous if you tamper with the operating mechanism. If a machine is not working, please notify a member of the Residence Life Staff or call the service number posted in the laundry room (884-274-9274 or ASI Campus Laundry).
Light Bulbs
Services
Lockouts
Lost and Found
Maintenance Requests
Due to the opening of the academic year and the effort needed to get all facilities properly maintained, from August through the beginning of September, students should contact the Office of Residence Life to report maintenance problems. From September 1 on, students can call Physical Plant (ext. 4287) directly to report emergency maintenance problems (see the list below). If you have a non-emergency request, please submit it to your Resident Assistant, who will contact Physical Plant via the on-line maintenance request system and receive a work order number for follow-up. When reporting a maintenance problem, please be sure to give a contact name and phone number. Work orders are usually handled within a few days. However, if the problem is not rectified within five work days, please contact the Office of Residence Life (ext. 4207). Emergency maintenance requests are typically handled within 24 hours. If you have an emergency maintenance request after 5:00 p.m., please report it to the Office of Public Safety (ext. 4911). Public Safety will contact a maintenance staff member as noted within Union regulations. The following are examples of emergency requests:
- No hot water
- No heat in the building (heating season only)
- Broken lock on room door
- Overflowing toilet (please note: one non-functioning toilet in a traditional hall bathroom is not considered an emergency and will be repaired the next work day)
- Other problem with water which has potential to cause or is causing property damage
- Broken cardkey system
- Broken window in an occupied student room
- Cleanliness issues involving large amounts of bodily fluids (blood, etc.)
Mattresses
Newsletters
Staff Offices
Staff offices in each area provide you with ready access to information and services. In Caroline, Dorchester, Prince George, and Queen Anne halls, they are located on the second floor, just inside the front door. The Lewis Quad staff office and the Waring Commons staff offices are in the common buildings adjacent to the recreation rooms. The townhouse staff operates out of the Lewis Quad office (located next to the recreation room). Building staff are available in the staff office during the evening so that residents may check out vacuums, board games, recreational and kitchen equipment, or get information about the campus. Building staff also assist with individual problem-solving and respond to maintenance concerns. Staff members make rounds through the building and into the suites, visiting the residents and providing assistance. The offices are staffed as follows:
CD, DD, PG, QA: | Sunday—Thursday | 8:00 p.m. – midnight |
Friday—Saturday | 9:00 p.m. – 2:00 a.m. | |
LQ: | Monday—Thursday | 8:00 p.m. – midnight |
Friday—Saturday | 9:00 p.m. – 2:00 a.m. | |
WC: | Sunday—Thursday | 8:00 p.m. – midnight |
Friday—Saturday | 9:00 p.m. – 2:00 a.m | |
Townhouses: | Sunday, Thursday | 8:00 p.m. – midnight |
Friday—Saturday | 9:00 p.m. – 2:00 a.m. |